RUGBY BRU – TERMS OF SERVICE

Last updated: 11 August 2026

OVERVIEW

This website is operated by Rugby BRU.

Throughout this website, the terms “Rugby BRU”, “we”, “us” and “our” refer to Rugby BRU.

Rugby BRU provides this website, including the information, products, tools and services available through it, subject to your acceptance of these Terms of Service and any other policies referred to on our website.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services to you.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or our Services.

By using this website and placing an order, you confirm that you have the legal capacity to enter into a transaction or, where applicable, that you are using the website with the consent or supervision required by law.

You may not use our website, Services or products for any unlawful or unauthorised purpose.

You may not violate any applicable laws or regulations in your use of the website.

You must not transmit viruses, malware, destructive code or any other material intended to interfere with the proper operation or security of the website.

A material breach of these Terms may result in your access to the Services being restricted or terminated.

We reserve the right to refuse or cancel an order where reasonably justified, including suspected fraud, incorrect pricing, product unavailability, payment problems or misuse of our website.

You may not reproduce, duplicate, copy, sell, resell or commercially exploit any portion of our website, Services, content or Rugby BRU intellectual property without our prior written permission.

The headings used in these Terms are provided for convenience and do not affect their interpretation.

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, occasional errors, inaccuracies or omissions may occur relating to:

• Product descriptions
• Product colours
• Images
• Sizes
• Pricing
• Promotions
• Stock availability
• Delivery information
• Shipping charges

We reserve the right to correct errors or update information where necessary.

Information on our website is provided for general information and should be considered together with the applicable product description and policies.

Prices for our products may change from time to time without prior notice.

Any price change will not normally affect an order that has already been accepted by us, except where an obvious pricing or technical error has occurred and subject to applicable law.

We reserve the right to modify, suspend or discontinue any product, feature or part of our website where reasonably necessary.

Certain Rugby BRU products may be available exclusively through our online store and may be available in limited quantities.

All products are subject to availability.

We make every reasonable effort to display product colours, photographs, artwork and designs as accurately as possible.

However, the actual appearance of a product may differ slightly from what appears on your screen because of:

• Different screen and device settings
• Lighting
• Photography
• Fabric characteristics
• Printing or manufacturing variations

Minor variations that do not materially change the nature or quality of the product may occur.

We reserve the right to:

• Limit quantities available for purchase
• Discontinue products
• Introduce new products
• Update product specifications
• Update designs or colours
• Correct product information
• Limit sales where reasonably necessary

Returns and exchanges are subject to our separate Returns & Refund Policy and applicable South African law.

Customers are responsible for selecting the appropriate product and size when placing an order.

Where available, customers should refer to the Rugby BRU size guide before ordering.

Where a product is eligible for a size exchange, the exchange will be handled in accordance with our Returns & Refund Policy.

Nothing in this section limits any rights available to a customer under applicable South African consumer law.

Placing an order through our website constitutes an offer to purchase the selected products.

An order is subject to:

• Product availability
• Successful payment
• Accurate customer information
• Acceptance of the order by Rugby BRU

We reserve the right to reject, limit or cancel an order where reasonably necessary.

This may include orders where:

• A product is out of stock
• An incorrect price has been displayed
• There is an obvious website or system error
• Payment cannot be verified
• Fraud or unauthorised activity is suspected
• Incorrect billing or delivery information has been provided
• An order appears to be intended for unauthorised commercial resale

If we cancel an order after payment has been successfully received, any refund due will be processed in accordance with the applicable payment method and our policies.

Where reasonably possible, we will contact you using the information provided with your order if a material issue arises.

You agree to provide current, complete and accurate information when placing an order.

This includes your:

• Name
• Contact details
• Billing information
• Delivery information

You are responsible for ensuring that your delivery address and contact information are correct before completing an order.

Rugby BRU cannot be held responsible for delays or additional costs caused by incorrect information supplied by a customer, except where otherwise required by law.

Payments made through the Rugby BRU website are processed using the payment methods and payment service providers made available through our online store.

An order will only be processed once the applicable payment requirements have been satisfied.

We reserve the right to introduce, remove or change available payment methods.

Payment-related personal information is handled in accordance with our separate Privacy Policy and the applicable payment provider's terms and privacy practices.

Orders will be delivered in accordance with our separate Shipping Policy.

Any delivery dates or timeframes provided are estimates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including:

• Courier delays
• Public holidays
• Severe weather
• Remote delivery locations
• Incorrect delivery information
• Unforeseen logistical disruptions

Where a delivery issue arises, we will take reasonable steps to assist the customer.

Returns, exchanges and refunds are governed by our separate Returns & Refund Policy together with applicable South African law.

Customers should review the Returns & Refund Policy before completing a purchase.

Nothing in these Terms is intended to exclude, waive or restrict a consumer right that cannot legally be excluded under South African law.

We may provide access to third-party tools, platforms or services through our website.

These third-party services may operate according to their own terms and conditions.

Where a third-party service is outside Rugby BRU's control, your use of that service is subject to the applicable third party's terms.

We may introduce additional website features, applications or services in the future, which will also be subject to these Terms where applicable.

Our website may contain links to websites or platforms operated by third parties.

These websites are not necessarily owned or controlled by Rugby BRU.

We are not responsible for the content, availability, privacy practices or security of third-party websites outside our control.

The inclusion of a link does not automatically constitute an endorsement of that third party.

Customers should review the applicable terms and policies before entering into transactions with third-party websites or services.

All Rugby BRU branding and original material appearing on this website, including where applicable:

• Rugby BRU logos
• Brand names
• Product artwork
• Product graphics
• Patterns
• Website graphics
• Photographs
• Written content
• Marketing material
• Packaging designs

are owned by Rugby BRU or are used by Rugby BRU with the appropriate permission.

You may not copy, reproduce, distribute, modify or commercially use Rugby BRU intellectual property without prior written permission.

Nothing contained on this website grants a user ownership of or a licence to Rugby BRU intellectual property except where expressly stated.

Customers may be given the opportunity to submit reviews, comments, photographs, feedback or other material.

By submitting content, you confirm that:

• The content is accurate to the best of your knowledge.
• You have the right to submit it.
• It does not infringe another person's rights.
• It is not unlawful, defamatory, abusive or malicious.
• It does not contain viruses or harmful code.

We reserve the right to moderate or remove content that violates these Terms or applicable law.

If you submit feedback, reviews, photographs or other content for publication, you grant Rugby BRU permission to display and use that content in connection with our website and business, subject to applicable law.

The collection and processing of personal information through the Rugby BRU website is governed by our separate Privacy Policy.

Customers should review our Privacy Policy to understand how their personal information is collected, used, stored and shared.

Occasionally, our website may contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery charges, availability or other information.

We reserve the right to:

• Correct errors
• Update information
• Amend inaccurate information
• Cancel or amend affected orders where reasonably necessary and permitted by law

If a material error affects an order you have already placed, we will take reasonable steps to contact you.

You may not use the Rugby BRU website or its content:

• For any unlawful purpose
• To encourage unlawful activities
• To infringe Rugby BRU's intellectual property
• To infringe the rights of another person
• To harass, abuse, intimidate or unlawfully discriminate against another person
• To submit deliberately false or misleading information
• To transmit malicious software or harmful computer code
• To unlawfully collect or track another person's personal information
• To spam, phish, scrape or interfere with the website
• To circumvent website security measures
• To interfere with the proper functioning of our Services

We reserve the right to restrict access where these Terms are violated.

We take reasonable steps to keep the Rugby BRU website available and functioning correctly.

However, we cannot guarantee that the website will always be uninterrupted or completely error-free.

Access may occasionally be interrupted due to:

• Maintenance
• Security updates
• Technical problems
• Shopify or third-party service interruptions
• Circumstances outside our reasonable control

We may make changes to the website and its functionality from time to time.

Rugby BRU aims to supply products that meet the descriptions and quality standards represented on our website.

Nothing in these Terms is intended to exclude any warranty, right or remedy that a consumer is entitled to under applicable South African law.

Where the Consumer Protection Act or another applicable law provides you with rights that cannot legally be waived or excluded, those rights will apply notwithstanding anything contained in these Terms.

To the fullest extent permitted by applicable law, Rugby BRU will not be liable for indirect, incidental, special or consequential losses resulting from the use of our website where such liability may lawfully be excluded.

We are not responsible for losses caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing contained in these Terms is intended to exclude or limit any consumer protection or other statutory rights that cannot legally be excluded or limited under South African law.

To the extent permitted by law, you agree to indemnify Rugby BRU against claims, losses or expenses arising directly from:

• Your unlawful use of our website
• Your material breach of these Terms
• Your infringement of another person's rights

This provision does not affect any statutory consumer rights that cannot lawfully be excluded.

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

These Terms remain effective for as long as you use the Rugby BRU website or Services.

You may stop using our Services at any time.

We may suspend or terminate access to the website where we reasonably believe that a user has materially violated these Terms or used our Services unlawfully.

Any rights, payment obligations or liabilities that arose before termination will remain unaffected.

These Terms of Service, together with the policies referenced on our website, constitute the agreement governing your use of the Rugby BRU website and online store.

Our additional policies may include:

• Privacy Policy
• Shipping Policy
• Returns & Refund Policy

Where a particular matter is specifically dealt with in one of these policies, that policy should be read together with these Terms.

These Terms of Service and your use of the Rugby BRU website are governed by and interpreted in accordance with the laws of the Republic of South Africa.

These Terms are subject to applicable South African legislation, including consumer and electronic-commerce legislation where relevant.

We may update these Terms of Service from time to time to reflect changes to our:

• Products
• Services
• Website
• Business operations
• Legal or regulatory requirements

The latest version will be published on this website.

The “Last updated” date at the top of this page will indicate when the Terms were most recently revised.

Your continued use of the website following changes to these Terms constitutes acceptance of the revised Terms to the extent permitted by law.

Questions regarding these Terms of Service can be directed to:

Rugby BRU

Website: www.rugbybru.co.za
Email: sales@rugbybru.co.za

© Rugby BRU. All rights reserved.